About Us

Radlink Communications is Australia’s leading communications technology integrator. We specialise in designing and delivering practical, secure, cost-effective connectivity solutions to meet our clients’ needs. Formed in Western Australia in 2007, and fully acquired by Epiroc in 2025, our growth and international reach have expanded demand for our connectivity expertise. 

About the Role

Due to an internal promotion, we are now seeking an experienced and driven Account Manager to join our Malaga based team. Reporting to the Regional Account Manager – West, this role is responsible for developing and maintaining strong client relationships while driving business growth across existing and new market segments. You will play a key role in managing customer accounts, identifying new opportunities, and ensuring the successful delivery of Radlink’s products and services.

You’ll act as the primary point of contact for high-value accounts, working closely with internal teams to deliver tailored solutions that meet client needs. Strong stakeholder management, commercial acumen, and a solid understanding of the mining industry is preferred.

This is a full-time position based in our Malaga office with occasional travel to client sites and interstate.

Key Responsibilities include:

• Build and maintain strong relationships with high value clients and key stakeholders

• Identify and pursue new business opportunities within existing and emerging markets

• Develop account management plans and drive the sales cycle from enquiry through to close

• Prepare quotes, proposals, and pricing using approved systems and templates

• Collaborate with internal teams including engineering, project delivery, and bids/tenders

• Conduct client meetings, presentations, and product demonstrations

• Maintain accurate CRM records and track sales performance

• Monitor market trends, competitor activity, and emerging technologies

• Travel to client sites and interstate as required

Skills and Experience 

To be successful in this position, we are seeking candidates with:

• Minimum 5 years’ experience in the communications or related industry

• An understanding of the Mining industry is preferred

• Proven track record in a commercially driven sales or account management role

• Strong understanding of technical products and service solutions

• Excellent communication, negotiation, and stakeholder management skills

• Ability to work independently and collaboratively within a team

• High level of organisation, professionalism, and responsiveness

• Proficiency in Microsoft Office and CRM systems

• Current C-Class Driver’s Licence

• Full working rights in Australia

Employee Benefits

Our employees enjoy a range of benefits, including:

• Competitive salary

• Training and development opportunities

• Salary sacrifice arrangements

• Sickness and accident Insurance

• Paid parental leave

• Employee assistance program

• Rostered days off

• Employee referral bonus

Radlink is a part of Epiroc family, and we invite you to join us and become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, training and personal growth. Radlink is an equal opportunity employer and encourages women, Aboriginal, Torres Strait Islander people & people from culturally diverse backgrounds to apply.